IMPORTANT NOTES ABOUT THIS TEMPLATE
This sample template (“Template”) relates solely to the use of the SMS Services, or to
data collection and use of personal information gathered through the SMS Services, and
is for informational purposes only. This Template does not constitute in any way
advertising or a solicitation of legal services or legal advice. By using the Template, you
acknowledge and agree to this legal disclaimer. You agree that you have read the
Template with care and will modify, delete and/or add information as necessary to ensure
the Template accurately reflects your business practices. You are encouraged to consult
independent legal advice before relying on this Template, and to make sure that you
comply with all applicable laws. In addition, your use of, access to or transmission of
materials and information provided by Constant Contact or any of the links contained
herein is not intended to create, and receipt thereof does not constitute formation of, an
attorney-client relationship between Constant Contact, Inc. or any of its affiliates, and
you. The Template may not reflect the most current legal developments; accordingly, the
Template is not promised or guaranteed to be compliant with law, correct or complete. As
privacy and other applicable laws are constantly evolving, you should regularly review
your terms of service and privacy policy to ensure that they are compliant with updated
laws and regulations and that they accurately reflect your current business practices.

TERMS AND CONDITIONS
Last updated: 03/07/2024
Pinnacle Innovation Group LLC (“Pinnacle Innovation Group”, “we”, or “us”) operates a mobile
messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions
(these “Mobile Messaging Terms”). The Program and our collection and use of your personal
information is also subject to our Privacy Policy. By enrolling, signing up, or
otherwise agreeing to participate in the Program, you accept and agree to these Mobile
Messaging Terms and our Privacy Policy.

  1. Program Description: We may send promotional and transactional mobile messages in
    various formats through the Program. Promotional messages advertise and promote our
    products and services and may include promotions, specials, other marketing offers, and
    abandoned reminders. Transactional messages relate to an existing or ongoing
    transaction and may include notifications and updates, appointment reminders, and
    other transaction-related information. Mobile messages may be sent using an automated
    technology, including an autodialer, automated system, or automatic telephone dialing
    system. Message frequency will vary but will not exceed 10 messages per day. You agree that
    we, our affiliates, and any third-party service providers may send you messages regarding
    the foregoing topics or any topic and that such messages and/or calls may be made or
    placed using different telephone numbers or short codes, except in connection with
    marketing purposes. We do not charge for mobile messages sent through the Program but
    you are responsible for any message and data rates imposed by your mobile provider, as
    standard data and message rates may apply for short message service and multimedia
    message alerts.
  2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to
    the Program and you agree to receive recurring mobile messages from us at the mobile
    phone number associated with your opt-in, even if such number is registered on any state or
    federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a
    valid mobile phone number of which you are the owner or authorized user. If you change
    your mobile phone number or are no longer the owner or authorized user of the mobile
    phone number, you agree to promptly notify us at contact@pinnacleinnovationgrp.com.
    Your participation in the Program does not require that you make any purchase from us and
    your participation in the Program is completely voluntary.
  3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to
    opt-out of the Program and stop receiving mobile messages from us, or you no longer agree
    to these Mobile Messaging Terms, reply STOP to the mobile number the message is sent from. You may continue to
    receive text messages for a short period while we process your request and you may
    receive a one-time opt-out confirmation message. You understand and agree that the
    foregoing is the only reasonable method of opting out. If you want to join the Program again,
    just sign up as you did the first time, and we will start sending messages to you again.
    Our mobile messaging platform may not recognize requests that modify the foregoing
    commands, and you agree that we and our service providers will not be liable for failing to
    honor requests that do not comply with the requirements in these Mobile Messaging Terms.
    We may also change the telephone number or short code we use to operate the Program
    and we will notify you of any such change. You acknowledge that any requests sent to a
    telephone number or short code that has been changed may not be received by us and we
    will not be responsible for failing to honor a request sent to a telephone number or short
    code that has been changed.
  4. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may
    not be available in all areas, at all times, or on all mobile providers. You agree that neither
    we nor our service providers will be liable for any failed, delayed, or misdirected delivery of
    any mobile message or information sent through the Program.
  5. Modifications: We may modify or cancel the Program or any of its features at any time, with
    or without notice. To the extent permitted by applicable law, we may also modify these
    Mobile Messaging Terms at any time. Any such modification will take effect when it is posted
    to our website. You agree to review these Mobile Messaging Terms periodically to ensure
    that you are aware of any modifications. Your continued participation in the Program will
    constitute your acceptance of those modifications.